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Terms of Service

Effective Date: 6th February 6, 2025

1. Introduction:
Welcome to EXLR8 ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our SaaS workforce performance management and collaboration platform, including all related applications, services, and tools (collectively, the "Platform"). By accessing or using the Platform, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.

2. Eligibility:
By using the Platform, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration and Security:
To access certain features of the Platform, you may be required to register for an account. You agree to:

  • ‍Provide accurate, current, and complete information during the registration process.
  • ‍Maintain the security of your password and account credentials.
  • ‍Notify us immediately of any unauthorized use of your account.

    • You are responsible for all activities that occur under your account.

    4. Use of the Platform:
    You agree to use the Platform only for lawful purposes and in accordance with these Terms. You shall not:

  • ‍Use the Platform in any way that violates any applicable laws or regulations.
  • ‍Engage in unauthorized access to or use of data, systems, or networks.
  • ‍Introduce viruses, malware, or other harmful software.
  • ‍Attempt to interfere with the proper functioning of the Platform.

    • 5. Subscription and Payment Terms
    Access to certain features of the Platform may require a paid subscription. By subscribing, you agree to the following:

  • Billing: You will be billed in advance on a recurring basis as specified in your subscription plan.
  • Payment Methods: You authorize us to charge your payment method for all subscription fees.
  • Cancellation: You may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle.
  • Refunds: Subscription fees are non-refundable unless required by applicable law.

    • 6. Intellectual Property:
    The Platform and its entire contents, features, and functionality (including but not limited to text, graphics, logos, software, and data) are owned by EXLR8 or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for your internal business purposes.

    7. Data Privacy and Security:
    We are committed to protecting your data. Our use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your information as outlined in the Privacy Policy.

    8. Confidentiality:
    Both parties agree to keep confidential all non-public information disclosed in connection with the use of the Platform and to use such information only for purposes related to these Terms.

    9. Termination:
    We may suspend or terminate your access to the Platform at any time, with or without cause, with or without notice. Upon termination, your right to use the Platform will immediately cease.

    10. Disclaimers:
    The Platform is provided "as is" and "as available," without warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or secure.

    11. Limitation of Liability:
    To the fullest extent permitted by law, EXLR8 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Platform.

    12. Indemnification:
    You agree to indemnify, defend, and hold harmless EXLR8, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Platform or violation of these Terms.

    13. Modifications to the Terms:
    We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the new Terms.

    14. Governing Law and Dispute Resolution:
    These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in the state of California, except where prohibited by law.

    15. Contact Information:
    If you have any questions about these Terms, please contact us at:
    ‍
    EXCELR8
    ‍P.O. Box 2421
    Rancho Santa Fe,
    CA 92067
    support@exlr8.ai